Terms & Conditions

Welcome to Gleora. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing or using this website, you agree to be bound by these terms.


1. General Information

This website is operated by Gleora. Throughout the site, the terms “we”, “us”, and “our” refer to Gleora. By visiting our site and/or purchasing from us, you engage in our service and agree to comply with these Terms & Conditions.


2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age, or using the site under the supervision of a parent or legal guardian
  • The information provided by you is accurate and complete


3. Products & Services

  • All products displayed on our website are subject to availability
  • Product images are for illustrative purposes only; actual product color or packaging may vary slightly
  • We reserve the right to modify or discontinue any product without prior notice

 

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
  • Gleora reserves the right to change prices at any time without prior notice
  • Payments must be made through the available secure payment methods on the website


5. Orders & Acceptance

  • Placing an order does not guarantee acceptance
  • Gleora reserves the right to accept, cancel, or limit quantities of any order
  • Orders may be cancelled in case of pricing errors, stock unavailability, or suspected fraud


6. Shipping & Delivery

  • Estimated delivery timelines are provided for convenience and are not guaranteed
  • Gleora is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances


7. Returns & Refunds

  • Due to hygiene and safety reasons, opened or used products are non-returnable
  • Returns or refunds are accepted only for damaged, defective, or incorrect products
  • All return and refund requests are governed by our Return & Refund Policy

 

8. Product Usage & Safety

  • Products must be used strictly as per the instructions provided
  • Gleora shall not be liable for any damage or injury caused due to misuse, negligence, or improper handling
  • Patch testing is recommended where applicable


9. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the intellectual property of Gleora
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited


10. Limitation of Liability

Gleora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.


11. Third-Party Links

Our website may contain links to third-party websites. Gleora is not responsible for the content, accuracy, or policies of such websites.

 

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.


13. Changes to Terms

Gleora reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.