Refund policy

We offer a 7-day return policy from the date of delivery.

Return Eligibility:

Customers may return eligible products within 7 days of delivery for the following reasons:

- Product is damaged or defective
- Wrong item received
- Product does not match the description

To be eligible for a return, items must be unused, in original condition, and in original packaging.

Non-Returnable Items:
Due to hygiene and safety reasons, personal care and hygiene products (such as nose strips, nipple covers, fashion tape, and similar items) are not eligible for return once opened or used.

Return Method:
Returns are accepted by mail.

Return Shipping:
- For defective, damaged, or incorrect items: Return shipping is free.
- For other eligible returns: Customers are responsible for return shipping charges.

Refunds:
Once the returned product is received and inspected, refunds will be processed within 7 business days to the original payment method.

Exchanges:
We accept exchanges for eligible products within 7 days of delivery.

Important Notes:
- Returns will not be accepted for used or opened hygiene products.
- We reserve the right to reject returns that do not meet the above conditions.

For return requests or support, please contact us through our website.